We ship to all 50 states in the USA. We ship via FedEx or UPS. All orders are insured & packaged with care and are shipped from our location in Austin, Texas USA. Orders take approximately 1-3 business days to process and 1-4 business days for shipping depending on the shipping method (ground or express) you choose. Products ordered together may be shipped separately. Sorry, we do not ship to P.O. Boxes, US territories, any other international destination or APO/FPO addresses. You are responsible for any charges that a third party shipping company (UPS, FedEx, USPS, etc...) levies on us for any address corrections for a wrong address you provided, a change of a shipping address (once the order has been shipped) by you or your gift recipient and for any or all shipping costs for shipments of your order that are refused at time of delivery. Shipping charges are non-refundable for returns and exchanges.
STANDARD GROUND SHIPPING CHARGES
FREE SHIPPING for orders over $99 for U.S. MAINLAND destinations only. Customers requesting orders to go to Hawaii or Alaska will be notified via email of shipping charges for approval before processing. If you do require an order to go to Hawaii or Alaska, please select the shipping method "2-Day, Overnight, Hawaii or Alaska shipping – notify me with cost before shipping - Rates start at $30.00" option at the time of checkout and we will notify you of ground & express shipping charges within one business day.
STANDARD GROUND SHIPPING CHARGES (mainland USA):
ORDER TOTAL SHIPPING CHARGE
$ 00.00 - $ 65.00 $ 11.95
$ 65.01 - $ 98.99 $ 12.95
$ 99.00 or more FREE
EXPRESS SHIPPING CHARGES (OVERNIGHT, & 2 DAY AIR to USA destinations)
Is available for an additional charge. All Overnight & 2 day air requested orders do take on the average of one business day to process. Shipping charges for express shipping are not quoted on our website until we receive your order, at which time we will notify you of these charges for your approval by email during business hours. If you require an order to go express shipping, please select the shipping method "2-Day, Overnight, Hawaii or Alaska shipping – notify me with cost before shipping" option at the time of checkout. Sorry, we do not ship 3 Day Air because most ground shipments take only 2-3 business days due to our warehouse being centrally located in the USA (Austin, TX.).
International shipping is not available. We only ship to the 50 United States.
SHIPMENTS THAT ARE DELAYED TO WEATHER CONDITIONS
Our employees will do everything they can do make sure your shipment gets out as quick as possible. Shipping companies that we use (FedEX, UPS, USPS, etc...) deliver the packages as quickly as possible. We regret any inconvenience that these severe weather events may cause you, but as you know, we nor the shipping companies we use have control over acts of nature. Therefore, there is no money back for shipping cost paid by the customer when weather conditions or other acts of nature or a disaster cause a delay in receiving your package. If you received FREE SHIPPING and your package arrived late due to weather conditions or other acts of nature or a disaster, and you want to return the package back to us, you are still responsible for all shipping costs to you (shipping cost we incurred to get the package to you) and shipping cost back to us as outlined in our Returns and Exchange Policy.